Returns and Exchange Policy

Returns and Exchange

Matti D wants you to love your style. If you are not in love with your purchase, we gladly accept unworn, unwashed, or defective merchandise purchased on for a credit onto a gift card or exchange. Mail it back to us within 10 days of your order date and we will apply of the cost of your item(s) onto a Matti D gift card. Reduced, Dresses, Sale, Accessory, Jewelry and Undergarment items are final sale and cannot be returned or exchanged. Returns or exchanges after 10 days cannot be accepted. Please note: The original shipping charge is non-refundable and you will be responsible for paying your own shipping costs for any item (via any carrier) you return. 

Once your return is received and processed, we will notify you via email that we have received your returned item(s) and include the details of your gift card. You may redeem the gift card code online (or in store) and instructions on how to use it will be included. 

To be eligible for a return, your item must be unused, with tags attached and in the same condition that you received it. Please include the original packing slip or order number with your items when you mail them back. If we receive the items used or not in the same condition as when you received them, you will be notified, the items will be returned to you, and you will not receive a refund.

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